PROFIT & LOSS
Day 140: As small business owners, we are very concerned about profit and loss. It is more than just "nice" to make a profit, the livelihood of our employees and their families depend on it as much as we do. To compete, we have to make enough to keep a healthy cash flow, invest in capital improvements and maintain a competitive edge. It is more than just numbers on a ledger. Profit or loss translates into real consequences for a lot of people. That being said, not every decision made at our business can be determined solely by how it will add to the bottom line. I admire my husband's willingness to take a financial hit when something he values more is at stake. It isn't always the most profitable choice to give someone extra time off, but sometimes it is the right thing to do to meet their needs. It isn't always profitable to meet a customers unreasonable demands, but it might be the most powerful thing to do. The business would certainly make more ...